Testimonials

I have been using your service center since I bought my Caravan in 2011. During this time I have had good service

Stan was great

Great service. In and out quick while correcting a recall and preventive service. Cannot ask for more!

Chris was amazing got me in my brand new 2026 charger would recommend him to anyone

Stan 👍🏽👍🏽

Chris and Kham are the best!! They’ll work with you no matter what situation and make sure you walk away happy!! Highly recommend.

Chris did a excellent job at helping me get my car at this dealership 100% recommend going to him for help 🙏🏽🙏🏽🙏🏽

Bought 6 trucks and a couple cars from them absolutely the best

Steve ,Jack, Ashton and Dean Two thumps nice job up very knowledgeable i would recommend and purchase again

The service rep was professional and attentive. He listened to my issues and developed a plan to accomplish them in a timely fashion. My issue is with the sales manager. After considerable time invested in the deal , which included driving home to bring my car back , I learned the ‘new’ truck I was buying had over 750 miles on it. The price was over 100 k with my trade . I didn’t haggle with the price hoping for a stress free transaction . I was told by the manager, it was considered ‘new’. I believe that is bull. I was very disappointed the mileage wasn’t revealed earlier in the process. The State of New Jersey defines any vehicle over 300 miles as used. This angered me . The truck had a damaged logo on the console, cigarette ashes on the back seat, and lights that were flickering. The previous user had robbed me of the new car smell, plus the time and effort to get repairs. Since I invested the time and effort I chose to continue with the deal. The manager wanted to ‘make me happy and offered 5 oil changes which I accepted. Although I like the truck, the experience has left a sour taste in my mouth. I was also disappointed with the internet truck I wanted was just sold. Smells like a bait and switch.

My experience with stan that helped me get my brand new car was very professional and a big help he did a excellent job I recommend him to anybody he’s a stand up guy,and he will get the job done.

Stan was awesome with his service Stan is the one to go to !!!

YES! Walked in was directed to Auto Saleman Stan the man... My Son & his wife with the help of me (Mother) we were able to seal the deal!!!! This salesman is who to ask for, he heard & he listen to all my concerns and answered every question!!! At times I can be very firm with my voice and mistakenly be taken for harsh and an attitude but Stan was not intimated by that at all!!! He consistently assured & reassured he would get us into a vehicle with which we could maintain.... He made it happen and for that we're greatful for his honesty because he was true to his word. We walked outta there with.all smiles 😃 Thank you again and go to Mt.Ephraim auto and ask for Stan the make it happen man. Have a good day....

I had a very positive experience purchasing a Pacifica at this location. Cam, Jack, and both Chris’ were helpful and went the extra mile to close the deal.

Jack gave me an my son a great experience and the Challenger has been great!

I had a great experience when I went in with my daughter. Our salesman Jack C. was great! He is very knowledgeable and helped get us the best price. I highly recommend Mt Ephraim Dodge and make sure to stop and see Jack.

Had a pleasure of working with jack in sales.. while being on a budget and still wanting the features of the nicer vehicles he got me in the truck of my dreams. Ty so much

Had a great experience buying from these guys. Ashton was very knowledgeable/helpful, and made the process smooth and easy!

Had an amazing experience dealing with Jack czuba ..turned a messy situation into a great deal 🤝🤝

Jack, Khamron and the whole team took care of me! 26 ram laramies are so nice! Mt ephraim dodge is the go to. Ask for Jack!

Courteous, helpful knowledgeable comfortable fair I am in a wheelchair and I need my vehicle .....I rely on my wheelchair and van to get to doctor appointments, the grocery store everywhere so it is very relieving that I can bring my van to Mt. Ephraim Dodge and trust that they know what the problem is and get my vehicle repaired and back on the road safely

Great experience. Jack was patient and knowledgeable. Happy Buyer!

Jack sold me a Ram a couple months ago and answers his phone whenever i call!! he is the man!

Working through the car buying experience has been made easy because of my sales person Jack Czuba. Recently my car was basically totaled and would have cost the price of some brand new cars at MSRP. Jack has helped me every step of the way in getting me into my new vehicle, and he has made the process not only straightforward but smooth as well. I will be recommendingJack to any people I know moving forward as the experience was hassle free!

Jack did a great job at going through the process with us and making sure we left satisfied. He and Kham helped us get an upgrade on the Durango we purchased which truly exceeded our expectations. Every car buying experienced I’ve had has been stressful, except this one because Jack took care of everything and made the experience a pleasant one.

Jack helped me and my son get the perfect car! Car has been great!

great staff, everyone is very helpful. I haven’t had any issues getting in touch with anyone when needed. I purchase my first vehicle 3 weeks ago and everything was done very professionally and quick. 10/10 service, would highly recommend!!

My guy Jack was terrific

Robert was great to work with!

Ashton was my salesman, assisted by Kham. He did a great job and worked with me until we decided on a vehicle and a deal. Definitely recommend!

Jack Czuba helped me with the purchase of my 2022 Ford escape hybrid. Excellent customer service

Excellent business man.. Highly recommended..ty Rob!

Very friendly people

My experience with Dodge dealer in Mt Ephraim was perfect had had the great pleasure of being helped by the following individuals jack ,kham, nate, Ashton,Chris I worked in retail management roll over 40 yrs and these guys should be roll models thanks guy for all you did .nate yes I love driving that beast of a truck again ty

Rob was freaking awesome!! Answered all my questions! Great to deal with!

I just want to say Ashton Serrano was wonderful with understanding what I needed and went above and beyond with explaining about all the vehicles i test drove thank u for all

Came here with my head down no hope. Left in a brand new 2023. Shout out Stan, The Man!!

Stan was the man thank you for everything Stan will be back and will send all my family

Payment system is bad if you spend a couple hundred dollars and use a card you add another 4%, that's not good business

Service dept fumbled my oil change and tire rotation. Changed my oil but no tire rotation. Service guy said I didn’t ask when I dropped off my truck. But he said I requested it when I made my appointment. He said I should have asked again when I dropped it off. So I guess it’s my fault because I requested oil change and tire rotation when I made my appointment but I didn’t ask again when I drop it off. Somehow that made sense to him… smh customer service is trash. When did the dealership stop asking to add on services. I remember when they would try to sell you wiper blades.

After 3 weeks, they finally got it right The first time, they did the diagnostic and they thought they had the problem. They had to order the parts so I made the appointment to get fixed the following week.

The buying process was fine, but following up to get. My tags has been a nightmare. The temporary tax have already expired. I have called you guys more than 5 times about it. And still no tags. Your customer service is horrible.

Due to a very fast moving deal, I did not notice until 2 months later that I was charged $5k more than the advertised price online for my vehicle. After bringing my concerns to the dealership, I was told that online prices are cash only prices, and that I was charged an additional $5k due to financing and not paying with cash. No effort was made to reconcile anything and I was just told by the finance manager that "they are shady", this is a normal markup for them, and I should have asked about the price before I signed everything. It is my fault for not catching this before signing, but this is still extremely deceptive and in bad faith. Leaving this as a warning to anyone else who is thinking of purchasing a vehicle here.

Stan is the worse salesman ever. He hung the phone up on me because they messed up on my finance paperwork. I’m starting to believe it was intentional to get the sale

Sold me a “ Brand new car” with a lot of problems. First the car all of a sudden stopped while I was turning and the steering wheel locked up. The dashboard said the power steering was malfunctioning. Then days later the car wouldn’t go into reverse. Now it won’t start and I’m stuck on the side of the road with my child. On Top of that I was extremely over charged for the car they lied about a 8k discount and I was charged $30k more then we agreed for the car. I don’t recommend this place. I want my money back at this point I guess I will be getting a lawyer because this is ridiculous to go through with a 2026 vehicle

I came in and made an appointment for an oil change and tire rotation. I came back a week later for my appointment and dropped off my truck. I told the guy behind the desk I had a pre paid oil change thru mopar. He said I see it under you name. So I signed and left. Left my number for a call back to come pick up my car. I also reminded him there was a recall on my vehicle as well and he said he will have that taken care of also. I got a call back and I was told my oil change and recall was done, I asked about my tire rotation he said I didn't ask for one. I explained I did ask at my original appointment. He said yes I did. But I didn't re ask when I dropped off my truck. I was confused I asked again didn't I ask for a tire rotation he said yes but because I didn't re ask at drop off he assumed not to rotate my tires. He then said it's a 30 dollar cost I explained you told me that when I made the appointment. So again I asked him so why didn't you rotate the tires I asked you for that service when I scheduled my appointment? He said again people ask for tire rotation and change there mind so he didn't do it because I didn't ask him again when I dropped off my care. My trust is broken at this dealership as far as I'm concerned I'm not even sure he even did the recall at this point. So my score is a 1. Customer service is not really that good. I would think asking for add on services would be a regular thing at a dealership!!! Wel I will just try dealership in cherry hill next time. Thanks, Upset customer

Though I had an appointment and made it very clear to the person I be my appointment with that I will be having my truck towed in the day before my truck was there for days before anyone even realized that it was there also I was told that I may have to pay for a tow to get the truck inside of the Bay..... After about a week of my truck being there... If I had an appointment and my truck had been there over a week why would it need to be towed into the bay and that point? Also I was severely overcharged in my opinion it should not cost $450 to install a battery it's only two bolts.... Also I made it clear that there existing battery in my car was under warranty and then I would like to take that battery back and return it to get a new one but I did not receive my battery back... Thirdly my vehicle was not repaired it was just maintenance as far as a starter and a battery but no one fixed the original problem... Once I picked up my vehicle and it cut off on me before I even made it home I returned the vehicle to the dealership only to be told that the vehicle could not be repaired if that was the consensus initially then I shouldn't have had to spend $2,800 before someone told me they couldn't repair my vehicle.