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2026 Jeep Cherokee for Sale in Mt Ephraim, NJ

2026 Jeep Cherokee 4WD


2026 Jeep Cherokee

Starting at $40,905.00

4.9% APR
84
Months

SFS Standalone APR (84) (2026 Jeep Cherokee 4WD)
Expires 08/03/2026

84 monthly payments of $14.09 for each $1,000 borrowed.

Additional Vehicle Information

  • Features
  • Specs
  • Packages

Features

Features

  • Safety
  • Technology
  • Mechanical
  • Exterior
  • Comfort
  • Interior

Safety

Safety

Pedestrian safety sound generation
Rearview monitor in dash
Cross traffic alert rear
Driver attention alert system
Pre-collision warning system audible warning, visual warning, pedestrian detection
Lane keeping assist
Traffic sign recognition
Check rear seat reminder
Automatic emergency braking front pedestrian, front, intersection/junction turn, intersection/junction cross
Impact sensor post-collision safety system, battery disconnect, door unlock, fuel cut-off
Child safety door locks
Child seat anchors LATCH system
Camera system rearview
Parking sensors rear
Blind spot safety sensor/alert
Lane deviation sensors

Airbags

Airbag deactivation occupant sensing passenger
Side airbags front, rear
Knee airbags driver
Front airbags dual
Side curtain airbags front, rear

Security

Anti-theft system alarm, vehicle immobilizer
Power door locks anti-lockout, auto-locking

Mirrors

Side mirrors integrated turn signals, heated
Side mirror adjustments power, manual folding

Technology

Audio System

Radio voice operated, touch screen display, AM/FM, HD radio
Auxiliary audio input Bluetooth, USB, iPod/iPhone
Premium brand Alpine
Antenna type diversity, mast
Subwoofer 1
Total speakers 8
Radio data system
Speed sensitive volume control
Watts 506
Satellite radio SiriusXM

Telematics

Electronic messaging assistance with read function, voice operated
Wi-Fi hotspot
Smart device app function vehicle location, maintenance status, lock operation, horn/light operation, engine start/cabin preconditioning, security event/collision alert
Driver assistance app roadside assistance
Navigation data send destination to vehicle, real time traffic
Navigation app TomTom
Navigation system over-the-air map updates (OTA), hard drive, touch screen display, voice operated
Smart device app compatibility Jeep Connect
Wireless data link Bluetooth
Hands-free phone call integration voice operated

In Car Entertainment

Infotainment Uconnect
Connected in-car apps Google POIs, Google search, Amazon Alexa
Infotainment screen size 12.3 in.
Smartphone integration wireless Apple CarPlay, wireless Android Auto

Instrumentation

Customizable instrument cluster
Instrument cluster screen size 10.25 in.
Warnings and reminders lamp failure, low oil pressure, coolant temperature warning, low fuel level, low washer fluid, maintenance due
Gauge transmission temperature, tachometer, oil pressure
Clock
Compass
Digital odometer
External temperature display
Multi-function display
Fuel economy display MPG, range
Trip odometer

Mechanical

Drivetrain

Drive mode selector
Axle ratio 4.16
4WD type on demand
4WD selector electronic

Engine

Auto start/stop
Battery AGM, maintenance-free
Hybrid Gas Engine HP@RPM 5500
Hybrid gas Engine Torque@RPM 2000
Hybrid Gas Engine Torque 221
Hybrid Gas Engine HP 177
Battery saver
Battery rating 550 CCA
Auxiliary oil cooler
Emissions 50 state
Electric motor battery type lithium ion

Brakes

Rear brake type disc
Front brake width 1.1
Rear brake diameter 12.6
Rear brake width 0.47
Front brake diameter 13.0
Emergency braking preparation
Front brake type ventilated disc
Regenerative braking system
Braking assist
Electronic brakeforce distribution
ABS 4-wheel
Power brakes
Electronic parking brake auto off

Suspension

Front suspension classification independent
Rear suspension classification independent
Front struts MacPherson
Rear suspension type multi-link
Rear spring type coil
Front stabilizer bar
Rear stabilizer bar
Front spring type coil
Front suspension type lower control arms
Rear shock type gas
Front shock type gas
Rear struts

Stability and Traction

Stability control
Traction control
Hill holder control
Roll stability control
Trailer stability control

Exterior

Exterior Features

Active grille shutters
Exhaust hidden
Rear trunk/liftgate sensor-activated, liftgate, power operated
Mirror color black
Door handle color body-color
Rear spoiler roofline
Rear spoiler color body-color
Grille color black
Fender lip moldings black
Front bumper color black
Window trim black
Rear bumper color black
Rocker panel color black

Lights

Daytime running lights LED
Front fog lights LED
Taillights LED
Headlights auto high beam dimmer, LED, auto delay off, auto on/off
Exterior entry lights puddle lamps

Tires and Rims

Tire type performance, all season
Tire Pressure Monitoring System
Wheels aluminum alloy with painted accents
Spare tire kit tire sealant, inflator kit

Windows

Rear wiper intermittent, with washer
Liftgate window fixed
Window defogger rear
Front wipers variable intermittent, rain sensing
Power windows safety reverse
Solar-tinted glass front, rear
Laminated glass acoustic windshield

Roof

Roof rails black

Comfort

Convenience Features

Memorized settings liftgate
Wireless charging station front
Adaptive stop and go cruise control semi-automatic
Autonomous lane guidance lane centering
Power outlet(s) USB-C front, USB-C rear, 12V cargo area, 12V front
Power steering electric, variable/speed-proportional
Cupholders front, rear
Steering wheel tilt and telescopic
Adaptive cruise control
One-touch windows 2
Reading lights front, rear
Cargo area light
Multi-function remote panic alarm, proximity entry system, trunk release
Power windows lockout button
Courtesy lights door
Overhead console front
Steering wheel mounted controls audio, cruise control, phone, multi-function, voice control
Push-button start
Vanity mirrors dual illuminating
Assist handle passenger side, rear
Remote engine start/cabin preconditioning
Center console front console with armrest and storage
Rearview mirror auto-dimming
Universal remote transmitter Homelink - garage door opener
Storage in floor, front seatback, cargo tie-down anchors and hooks, sunglasses holder, door pockets, accessory hook
Capless fuel filler system

Comfort Features

Steering wheel trim leatherette
Floor mat material carpet
Heated steering wheel
Armrests rear folding, rear center with cupholders
Floor mats rear, front
Floor material carpet
Door trim vinyl

Air Conditioning

Front air conditioning automatic climate control
Front air conditioning zones dual
Rear vents second row
Humidity/dewpoint sensors
Air filtration

Interior

Seats

Upholstery accents contrast stitching, perforated
Driver seat power adjustments height, 8, lumbar, reclining
Passenger seat power adjustments height, 8, lumbar, reclining
Passenger seat heated
Driver seat heated
Rear headrests 3, adjustable
Rear seat folding split, flat
Front headrests 2, adjustable
Front seat type bucket
Upholstery leatherette
Rear seat type 60-40 split bench

Seatbelts

Seatbelt pretensioners front, rear
Seatbelt force limiters front
Emergency locking retractors rear, front
Seatbelt warning sensor front
Rear seatbelts 3-point
Front seatbelts 3-point

Steering

Steering ratio 15.2
Turns lock-to-lock 2.6

Specs

Specs

Drive Type

Drive Type 4X4
4WD Hub Type Pushbutton Hubs

Seating

Standard Seating 5
Max Seating 5
Head Room (front) 40.3 in
Head Room (rear) 40.2 in
Hip Room (front) 55.4 in
Hip Room (rear) 55.1 in
Shoulder Room (front) 57.7 in
Shoulder Room (rear) 57.6 in
Leg Room (front) 41.3 in
Leg Room (rear) 38.5 in
Seating Rows 2

Measurements of Size & Shape

Length 188.1 in
Width 83.6 in
Width (without mirrors) 74.7 in
Height 67.5 in
Wheelbase 113 in
Ground Clearance 8 in
Angle of Approach 19.6 degrees
Angle of Departure 29.4 degrees
Track Width (front) 64.2 in
Track Width (rear) 64.3 in
Break-over Angle 18.8 degrees

Measurements of Weight

Gross Vehicle Weight Rating 5350 lbs
Gross Vehicle Weight Range 5001-6000 lbs
Curb Weight 4295 lbs
Max Towing Capacity 3500 lbs

Truck Specifications

Max Payload 850 lbs

Interior Dimensions

Cargo Volume 33.6 cu ft
Interior Volume 141 cu ft
Passenger Volume 107.4 cu ft
Cargo Volume (rear seats down) 68.3 cu ft

Performance Specifications

Aerodynamic Drag 0.34 Cd
Turning Circle 40.3 ft

Fuel Tanks

Fuel Capacity 13.7 Gallons

Wheels and Tires

Front Tire Type 235/50R20XL
Front Wheel Diameter 20.0 x 8.0 in
Rear Tire Type 235/50R20XL
Rear Wheel Diameter 20.0 x 8.0 in

Packages

3 Packages Available

expand/collapse
Quick Order Package 23J
N/A

Includes vehicle with standard equipment.

expand/collapse
MOPAR Finishing Package
$625

Includes paint protection film, front splash guards, and rear splash guards with Jeep logo.

expand/collapse
MOPAR Interior Protection Group
$295

Includes front and rear all-season floor mats and all-season cargo area liner.

Green Score

EPA Green Score ( ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
7
1
7
10

Crash-Test Ratings

2026 JEEP CHEROKEE SUV MHEV AWD

Overall
N/A
Front Crash Overall
N/A
Front Crash Driver
N/A
Front Crash Passenger
N/A
Side Crash Overall
N/A
Side Barrier Overall
N/A
Side Barrier Driver
N/A
Side Barrier Passenger
N/A
Side Pole Driver
N/A
Side Combined Front
N/A
Side Combined Rear
N/A
Rollover
N/A

Awards

Award
Green 4x4 of the Year (2026 Model)
- Green Car Journal

Award
SUV of the Year: Contender (2026 Model)
- Motor Trend

Dealership Information

Current Inventory

There are currently no 2026 Jeep Cherokee 4x4 85th Anniversary Edition 4dr SUV for Sale in inventory

Disclaimer

Price valid until midnight tonight. Price(s) include(s) all costs to be paid by a consumer, except for licensing costs, registration fees, and taxes. Offer valid on cash sales with no trade-in. IN ADDITION, TO QUALIFY FOR INTERNET PRICING AN APPOINTMENT MUST BE SCHEDULED AND KEPT WITH OUR INTERNET CENTER AND A PRINTED COPY OF THE PUBLISHED PRICE MUST BE PRESENTED IN PERSON TO A SALES REPRESENTATIVE. INTERNET PRICING CANNOT BE USED IN CONJUNCTION WITH ANY OTHER PRICING OR ADVERTISEMENT.

Pricing provided may vary significantly between website and dealer as a result of supply chain constraints. Pricing shown is non-binding and does not constitute an offer. Contact your dealer for updated vehicle pricing.

Testimonials

Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice

geneambrose
DEALERRATER
7-18-2026
Full Star Full Star Full Star Full Star Full Star

Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice

Shalia Jackson
Shalia Jackson
GOOGLE
7-15-2026
Full Star Full Star Full Star Full Star Full Star

If you’re shopping here, I highly recommend asking for Kirsten, especially if you’re a woman shopping for a car on your own. She is truly heaven-sent—kind, patient, and never makes you feel pressured. She takes the time to understand what you’re looking for and works hard to make sure you drive away in a car you genuinely love instead of trying to put you in just any vehicle. I also recommend Chris, the finance manager. He does everything he can to help you and works hard to find the best financing options possible. These are the two people I definitely recommend working with when purchasing a vehicle. If you stop by, ask for Kirsten and let her know I sent you!

brian speyerer
brian speyerer
GOOGLE
7-15-2026
Full Star Full Star Full Star Full Star Full Star

Dean and Jack are the absolute best. I’ve been dealing with them for 15 years. They always take great care of me. I would never go anywhere else.

tennille turner
tennille turner
GOOGLE
7-13-2026
Full Star Full Star Full Star Full Star Full Star

stan at mt ephraim dodge was absolutely amazing....he addressed all my issues & restored my faith in car salesmen .... thank u !!!

Juju
Juju
GOOGLE
7-13-2026
Full Star Full Star Full Star Full Star Full Star

Stanley and Nate helped me everytime I came took me a couple tries but I got the vehicle I wanted.

Errick Harris
Errick Harris
GOOGLE
7-11-2026
Full Star Full Star Full Star Full Star Full Star

Nate and stan help me get into a great m5 for an ok price but I got a good deal on my triad in good stuff

Angel Rivera
Angel Rivera
GOOGLE
7-8-2026
Full Star Full Star Full Star Full Star Full Star

Had a very good experience. Took their time and answered all my questions. Ask for George Earussi and Jack Czuba

Jocelyn Rosa
Jocelyn Rosa
GOOGLE
7-8-2026
Full Star Full Star Full Star Full Star Full Star
Angelo Acevedo
Angelo Acevedo
GOOGLE
7-8-2026
Full Star Full Star Full Star Full Star Full Star

Chris did a great job from start to finish, was helpful and knowledgeable.

For3vermillie
For3vermillie
GOOGLE
7-4-2026
Full Star Full Star Full Star Full Star Full Star

Jack was absolutely amazing to work with! He was friendly, professional, and incredibly helpful throughout the entire car buying process. He took the time to answer all of my questions, explained everything clearly, and made the experience smooth and stress free. I never felt pressured, and I truly appreciated his honesty and patience. If you’re looking for outstanding customer service, I highly recommend asking for Jack. Thank you for making this such a great experience.

Very professional and got me exactly what I asked for.

Brian Redding
CARS
7-4-2026
Full Star Full Star Full Star Full Star Full Star

Very professional and got me exactly what I asked for. They were very helpful and answered all my questions

Henry
Henry
GOOGLE
7-3-2026
Full Star Full Star Full Star Full Star Full Star

As usual when you walk into a dealership, you always walk in just to ask a few questions. I was taking delivery of a Honda Accord the next day but thrn realized, I don't want a Honda Accord. Jack and I met, test drove and chatted numbers for an hr or 2. The math wasnt mathin and I started walking out. I, literally, hand my hand on the door to leave when we finally agreed on some numbers. Next day, I drove away in what you see..2026 1500 Tradesman, lease, with excellent terms. Everyone was a stand up dude that will work with you. Nothing is cheap anymore or even reasonable. If you dont manage your expectations, you'll get nothing but disappointment.

Lauren Geist
Lauren Geist
GOOGLE
7-3-2026
Full Star Full Star Full Star Full Star Full Star

My sales men stan was very helpful in getting me in my used car and will recommend him to the family

Alan
Alan
GOOGLE
7-3-2026
Full Star Full Star Full Star Full Star Full Star
Alan nFatima Wallace Brooks
Alan nFatima Wallace Brooks
GOOGLE
7-3-2026
Full Star Full Star Full Star Full Star Full Star

Jack was an awesome salesman he was determined to get us a car of our choice at the best rate possible we were impressed to see how much he went out of his way to do this for us . So we left over pleased with our Dodge Durango 🥰

Sharon Stephens
Sharon Stephens
GOOGLE
7-1-2026
Full Star Full Star Full Star Full Star Full Star

I had a great experience dealing with this dealership. The salesman was very professional, courteous kind, and answered all my questions. I did not come away, confused and unsure about the car that I chose to purchase. I will highly recommend this dealership to my family and friends the salesman named Jack was very kind and very patient. He did not rush or try to sell me something real fast without giving me all my options. He explained everything to me thoroughly so that I could understand before making my decision for the card that I wanted.

David Zabel jr
David Zabel jr
GOOGLE
7-1-2026
Full Star Full Star Full Star Full Star Full Star

Paul was amazing from start to finish he went over all options with me, made sure I understood and was comfortable with my decision and walked me through the entire process. 10 out of 10 recommend going to see Paul at Mr Ephraim

elizabeth marino
elizabeth marino
GOOGLE
6-30-2026
Full Star Full Star Full Star Full Star Full Star

We just leased a new Ram. We worked with Paul. He was great from the beginning. Service and communication was quick. No one was a “pushy” salesman which is so appreciated. Nothing worse than feeling rushed or forced into something. He’s upfront about everything. We would highly recommend Paul and the dealership.

Shawn Amann
Shawn Amann
GOOGLE
6-30-2026
Full Star Full Star Full Star Full Star Full Star

chris was amazing got me in my brand new BMW would recommend him to anyone

Brandon Brown
Brandon Brown
GOOGLE
6-30-2026
Full Star Full Star Full Star Full Star Full Star

Great customer service from Ashton from start to finish. If you are looking for a sales guy request him. Cam and Albert also did a great job working an amazing deal out for my new vehicle.

Brandon Peterson
Brandon Peterson
GOOGLE
6-27-2026
Full Star Full Star Full Star Full Star Full Star

Jack CZUBA was a big help

Ciani Salcedo
Ciani Salcedo
GOOGLE
6-26-2026
Full Star Full Star Full Star Full Star Full Star

My car broke down at the Wawa next door to this dealership & my salesman George Earussi asked if he could help. Long story short he got me into a 2020 Jeep a couple hours later from a trade in, credit & $500! Shoutout to the finance guy (I forget his name) for making it work out! Goes to show they are working here ! Go talk to George tell him Ciani sent you!!

Austin Sims
Austin Sims
GOOGLE
6-25-2026
Full Star Full Star Full Star Full Star Full Star

Awesome group of folks up here, Chris got me hooked up with the car I was looking for with the price I wanted. Deal went smoothly and the car drives great. Will do business again in the future!!

Andrea Anderson
Andrea Anderson
GOOGLE
6-20-2026
Full Star Full Star Full Star Full Star Full Star

I came in and was greeted by smiles. Everyone was so nice and helpful but none more than Jake. If you are looking for a new car, go see him. He was patient, kind and very respectful. He listened to me and worked with me until I found the car that was prefect for me. Cam and Chris with financing, provided me with timely assistance and were very helpful and funny. Looking for a new car, it’s a no brainer for me. Come here and see Jake!

Carlos Mahan
Carlos Mahan
GOOGLE
6-19-2026
Full Star Full Star Full Star Full Star Full Star

My man John czuba was very nice him and his boss made me and my wife very happy to help 😀 us get this vehicle his laugh made me and my wife very comfortable his the best sell. Man I ever experienced

Anthony Bacon
Anthony Bacon
GOOGLE
6-18-2026
Full Star Full Star Full Star Full Star Full Star

Best car buying experience ever. Ashton was my salesmen he got it done for me man! If you need anything at all he’s your guy to go to, he gets things done very professionally! I’m very happy and blessed!

Daniel Gonzalez
Daniel Gonzalez
GOOGLE
6-17-2026
Full Star Full Star Full Star Full Star Full Star

Good experience

goldo 1998
goldo 1998
GOOGLE
6-17-2026
Full Star Full Star Full Star Full Star Full Star

Good expiriance and respectfull employees. Thanks Jack

I have been using your service center since I bought my

UNCLEPEPPER
DEALERRATER
6-16-2026
Full Star Full Star Full Star Full Star Full Star

I have been using your service center since I bought my Caravan in 2011. During this time I have had good service

Donnie Morgan
Donnie Morgan
GOOGLE
6-16-2026
Full Star Full Star Full Star Full Star Full Star

Stan was great

Bill M
Bill M
GOOGLE
6-14-2026
Full Star Full Star Full Star Full Star Full Star

Great service. In and out quick while correcting a recall and preventive service. Cannot ask for more!

Jay Fuentez
Jay Fuentez
GOOGLE
6-13-2026
Full Star Full Star Full Star Full Star Full Star

Chris was amazing got me in my brand new 2026 charger would recommend him to anyone

Information, updates and work are good.

Ltroutman
DEALERRATER
6-24-2026
Full Star Full Star Full Star Full Star Empty Star

Information, updates and work are good. Trying to connect to make an appointment: bad. 'Live' text contact a joke. Web page appointment page pretty much useless - person's email contact apparently doesn't work there any more. Calls to the dealership were transferred to the service area but it took two attempts and multiple days to get a call back.

LEHIGHAVE26
LEHIGHAVE26
GOOGLE
6-18-2026
Full Star Full Star Full Star Full Star Empty Star

I want to salute Mike Joyce in the service department , it's easy to rate a business when everything goes right ...but the true testament comes when some things go wrong . They stepped up and addressed my issue , admirable to say the least . No attitude , no finger pointing , they just made it right .

Phenomenal My experience at Mt Ephraim Dodge was nothing

ngindraw
DEALERRATER
6-18-2026
Full Star Full Star Full Star Full Star Empty Star

Phenomenal My experience at Mt Ephraim Dodge was nothing short of perfect I have purchased 10 vehicles from this dealership

The maintenance was done in one day The parts was

Malikamacklin5
DEALERRATER
6-28-2026
Full Star Full Star Full Star Empty Star Empty Star

The maintenance was done in one day The parts was ordered. The service was done only in one day.

Sommer J.
Sommer J.
YELP
7-10-2026
Full Star Full Star Empty Star Empty Star Empty Star

Had appointment for oil change and new wipers but still

Sfairban
DEALERRATER
6-18-2026
Full Star Full Star Empty Star Empty Star Empty Star

Had appointment for oil change and new wipers but still took two hours to complete. Also few days later I noticed oil on my driveway. The filter was tight but had to wipe the oil off from the area where it was drained.

Michael Lynch
Michael Lynch
GOOGLE
7-8-2026
Full Star Empty Star Empty Star Empty Star Empty Star

Absolutely horrible. I strongly suggest you do not do business with them. My wife and I bought a ram and Durango from them the same day. Ever since then non stop issues especially with my wife’s 2022 Durango. It’s currently in the shop for another blown head gasket. To make matters worse their customer service is absolutely horrible and they take forever to do the repairs. I even had to wait 2 hours for them to do an oil change when I had an 8am appointment on a Saturday morning, which is the earliest appointment they have available. Worst experience I’ve ever had buying a car. DO NOT DO BUSINESS WITH THEM. YOU'VE BEEN WARNED!!

Mayra love
Mayra love
GOOGLE
7-6-2026
Full Star Empty Star Empty Star Empty Star Empty Star

They are horrible they lie about everything and tell you anything to sell you a car they don’t answer questions properly management is absolutely no help at all when calling in they put you on hold to transfer you to another person for more lies and they sold me a vehicle with no license that tells you how irresponsible they are …

Check-in person at service was unfriendly and clearly

rmccarty26
DEALERRATER
7-3-2026
Full Star Empty Star Empty Star Empty Star Empty Star

Check-in person at service was unfriendly and clearly working on lots of things and I was unimportant. The cashier basically tossed the keys at us through the window and used no courtesy words, for example: please and thank you. Common courtesy for a customer of the very 10 years.

Check-in person at service was unfriendly and clearly

rmccarty26
DEALERRATER
7-3-2026
Full Star Empty Star Empty Star Empty Star Empty Star

Check-in person at service was unfriendly and clearly working on lots of things and I was unimportant. The cashier basically tossed the keys at us through the window and used no courtesy words, for example: please and thank you. Common courtesy for a customer of the very 10 years.

Yadira Batista
Yadira Batista
GOOGLE
6-26-2026
Full Star Empty Star Empty Star Empty Star Empty Star

My 2021 Jeep Grand Cherokee has been sitting at Mt. Ephraim Jeep since May 26, 2026, and I am still no closer to getting clear answers about what is actually wrong with my vehicle. The dealership has informed me that I need a new engine due to what they claim is negligent maintenance, yet they have not provided the diagnostic trouble codes that were present when the vehicle arrived, explained whether a specific mechanical failure occurred, or identified the actual root cause of the issue. Instead, they are relying solely on the presence of sludge to deny warranty consideration. What is especially concerning is that they have refused to perform or submit an oil analysis, despite having an oil sample available. An oil analysis could help determine whether contamination, a mechanical failure, or another issue contributed to the engine condition. They have also refused to submit the claim to warranty for review, even though my factory warranty expires in just a few days. Communication has been extremely frustrating throughout this process. Nick has been difficult to work with and has not provided the information needed to understand or evaluate the diagnosis. The only way we have been able to get updates has been through my husband speaking with Mike in person at the dealership. I understand that warranty claims sometimes require extensive investigation, but after more than a month, I would expect a thorough diagnosis, transparency regarding the findings, and a willingness to provide supporting evidence before recommending a complete engine replacement and denying warranty coverage. I have also requested that the dealership contact Stellantis and request a factory field technician to inspect the vehicle. Given the lack of a clear root cause diagnosis and the severity of recommending a complete engine replacement, I believe an independent review by a Stellantis field engineer is warranted. Unfortunately, this request has not been acted upon. Instead of thoroughly investigating what actually caused the failure, the dealership appears focused solely on attributing the issue to maintenance without providing the evidence necessary to support that conclusion. Based on my experience, I DO NOT recommend this dealership's service department.

My 2021 Jeep Grand Cherokee has been sitting at Mt.

yadiras
DEALERRATER
6-26-2026
Full Star Empty Star Empty Star Empty Star Empty Star

My 2021 Jeep Grand Cherokee has been sitting at Mt. Ephraim Jeep since May 26, 2026, and I am still no closer to getting clear answers about what is actually wrong with my vehicle. The dealership has informed me that I need a new engine due to what they claim is negligent maintenance, yet they have not provided the diagnostic trouble codes that were present when the vehicle arrived, explained whether a specific mechanical failure occurred, or identified the actual root cause of the issue. Instead, they are relying solely on the presence of sludge to deny warranty consideration. What is especially concerning is that they have refused to perform or submit an oil analysis, despite having an oil sample available. An oil analysis could help determine whether contamination, a mechanical failure, or another issue contributed to the engine condition. They have also refused to submit the claim to warranty for review, even though my factory warranty expires in just a few days. Communication has been extremely frustrating throughout this process. Nick has been difficult to work with and has not provided the information needed to understand or evaluate the diagnosis. The only way we have been able to get updates has been through my husband speaking with Mike in person at the dealership. I understand that warranty claims sometimes require extensive investigation, but after more than a month, I would expect a thorough diagnosis, transparency regarding the findings, and a willingness to provide supporting evidence before recommending a complete engine replacement and denying warranty coverage. I have also requested that the dealership contact Stellantis and request a factory field technician to inspect the vehicle. Given the lack of a clear root-cause diagnosis and the severity of recommending a complete engine replacement, I believe an independent review by a Stellantis field engineer is warranted. Unfortunately, this request has not been acted upon. Instead of thoroughly investigating what actually caused the failure, the dealership appears focused solely on attributing the issue to maintenance without providing the evidence necessary to support that conclusion. Based on my experience, I DO NOT recommend this dealership's service department.

Yadira S.
Yadira S.
YELP
6-25-2026
Full Star Empty Star Empty Star Empty Star Empty Star
Ashlie Quigley
Ashlie Quigley
GOOGLE
6-25-2026
Full Star Empty Star Empty Star Empty Star Empty Star

Terrible Customer Service. Was Sold a Vehicle that had a bad Inspection Sticker, from a Sales Rep who left DRUGS in my car, & harassed me for months. I’ve now spent a lot of money out of my pocket for repairs that wouldn’t have went bad in 1yrs time, purchased 1yr ago, so it was sold to me with over $2500 worth of work! I called and manager said I didn’t buy the extended warranty (couldn’t afford a higher payment) so basically everything is on me, regardless of the vehicle being sold to me like that. Mind you I’m not a first time customer, I’ve bought other vehicles in years past at this location. I am beyond disgusted & disappointed in management to look into this further, or advise me on what to do. But no, just told “It’s on you”

My car has been in for service four times now?

Ltroutman
DEALERRATER
6-24-2026
Full Star Empty Star Empty Star Empty Star Empty Star

My car has been in for service four times now? Three or four times and the initial work still isn't done.

I HAVE NO PROBLEM WITH SERVICE.

paulghuber
DEALERRATER
6-24-2026
Full Star Empty Star Empty Star Empty Star Empty Star

I HAVE NO PROBLEM WITH SERVICE. BUT YOUR 2026 DODGE CHARGER SUCKS. i BOUGHT 2 AND BOTH HAD A BAD TRANSMISSION. SO YOU ARE NOT GETTING A THIRD CHANCE WITH ME, .NO MORE DODGES EVER!!!! I HAD TO PAY FOR TOWING TWICE. I NOW DRIVE A NISSAN,

Amber OBoyle
Amber OBoyle
GOOGLE
6-22-2026
Full Star Empty Star Empty Star Empty Star Empty Star

If I could give zero stars, I would. My experience with this dealership was extremely disappointing, and I would strongly encourage potential buyers to proceed with caution. I initially visited the dealership after receiving letters stating that I could trade in my existing vehicle and loan for a newer car. After selecting a vehicle, I completed and signed all of the paperwork related to the financing and trade-in. The dealership allowed me to leave with the new vehicle, kept my trade-in, took possession of the keys, and instructed me to remove my license plates. I was told I would need to return the following Wednesday because the loan process could not be completed late on a Friday evening. When I returned on Monday, I was informed that the deal was still being processed. On Wednesday, I had to redo the entire transaction and specifically confirmed that my trade-in was still included in the agreement before signing the paperwork again. During the process, I also asked about GAP insurance. I was initially told that I would need to purchase it through my personal auto insurance company. When I explained that my insurance provider had already informed me that GAP coverage is typically offered through the dealership, I received conflicting information. Eventually, I was told that the dealership had added GAP coverage to my deal. A few days later, I received a phone call informing me that my trade-in was not actually part of the transaction and that I needed to come retrieve my old vehicle. As a result, I was left responsible for two separate car loans instead of the single loan I was expecting after completing the trade-in. Additionally, the dealership claimed that repairs and detailing had been completed on the vehicle before delivery. However, the new bumper already had scratches, and the vehicle still had noticeable odors and dust. I ultimately had to pay for a professional detailing service myself. To make matters worse, nearly a month later, I was informed that the dealership still does not have the title for the vehicle I purchased. I am currently driving with an expired temporary tag in Pennsylvania, and the dealership has offered little assistance. I was told they are waiting for the title from the bank and was provided with a letter to show law enforcement if I am stopped. Expecting police officers to call the dealership during a traffic stop is unrealistic and does not resolve the issue. Overall, this experience has been frustrating, stressful, and unprofessional from start to finish. Based on my experience, I would strongly advise anyone considering purchasing a vehicle from this dealership to do their research and exercise caution.

The buying process was fine, but following up to get.

ruth.johnson0707
DEALERRATER
6-17-2026
Full Star Empty Star Empty Star Empty Star Empty Star

The buying process was fine, but following up to get. My tags has been a nightmare. The temporary tax have already expired. I have called you guys more than 5 times about it. And still no tags. Your customer service is horrible.

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