2025 Chrysler Pacifica for Sale in Mt Ephraim, NJ
Additional Vehicle Information
- Features
- Specs
- Packages
Features
Features
- Safety
- Comfort
- Technology
- Exterior
- Interior
- Mechanical
Safety
Security
| Anti-theft system | anti-theft key, alarm, vehicle immobilizer |
| Power door locks | anti-lockout, auto-locking |
Safety
| Rearview monitor | in dash |
| Cross traffic alert | rear |
| Pre-collision warning system | audible warning, visual warning, pedestrian detection |
| Lane keeping assist | |
| Check rear seat reminder | |
| Automatic emergency braking | rear, front pedestrian, front |
| Impact sensor | post-collision safety system, door unlock, fuel cut-off, alert system |
| Child safety door locks | |
| Child seat anchors | LATCH system |
| Safety brake pedal system | |
| Camera system | rearview |
| Parking sensors | rear |
| Blind spot safety | sensor/alert |
| Lane deviation sensors | |
| Crumple zones | front, rear |
Airbags
| Airbag deactivation | occupant sensing passenger |
| Side airbags | front |
| Knee airbags | dual front |
| Front airbags | dual |
| Side curtain airbags | front, third row, rear |
Mirrors
| Side mirrors | integrated turn signals, heated, driver side auto-dimming |
| Side mirror adjustments | power, reverse gear tilt, power folding |
Comfort
Convenience Features
| Storage | bin, in dash, in floor, front seatback, grocery bag holder, cargo tie-down anchors and hooks, sunglasses holder, door pockets, rear seatback |
| Wireless charging station | front |
| Adaptive stop and go cruise control | semi-automatic |
| Power outlet(s) | USB front, USB-C front, USB rear, USB-C rear, USB third row, USB-C third row, 12V cargo area, 12V front |
| Power steering | electric, |
| Cupholders | front, third row, illuminated, rear |
| Memorized settings | 2 driver, driver seat, side mirrors |
| Steering wheel | tilt and telescopic |
| Adaptive cruise control | |
| Sunshade | side window |
| Center console | front console with storage |
| One-touch windows | 4 |
| Reading lights | front, rear, third row |
| Easy entry | manual rear seat |
| Cargo area light | |
| Multi-function remote | panic alarm, proximity entry system, trunk release |
| Power windows | lockout button |
| Courtesy lights | door |
| Footwell lights | |
| Overhead console | front |
| Steering wheel mounted controls | audio, cruise control, phone, multi-function, voice control |
| Universal remote transmitter | garage door opener |
| Push-button start | |
| Vanity mirrors | dual illuminating |
| Assist handle | passenger side, rear |
| Remote engine start/cabin preconditioning | |
| Rearview mirror | auto-dimming |
| Conversation mirror | |
| Ambient lighting | |
| Capless fuel filler system |
Comfort Features
| Armrests | dual front, rear outboard seats |
| Steering wheel trim | leatherette |
| Floor mat material | carpet |
| Heated steering wheel | |
| Floor mats | third row, rear, front |
| Interior accents | chrome |
| Floor material | carpet, cargo area carpet |
| Door trim | vinyl |
Air Conditioning
| Rear air conditioning | automatic climate control, independently controlled |
| Front air conditioning | automatic climate control |
| Front air conditioning zones | dual |
| Rear air conditioning zones | single |
| Air filtration | |
| Rear vents | third row |
Technology
Instrumentation
| Warnings and reminders | low battery, lamp failure, low oil pressure, coolant temperature warning, low fuel level, low washer fluid, maintenance due, turn off headlights |
| Customizable instrument cluster | |
| Instrument cluster screen size | 7 in. |
| Clock | |
| Gauge | tachometer |
| Compass | |
| Digital odometer | |
| External temperature display | |
| Multi-function display | |
| Fuel economy display | MPG, range |
| Trip odometer |
Audio System
| Radio | voice operated, touch screen display, AM/FM, HD radio |
| Auxiliary audio input | Bluetooth, jack, USB, iPod/iPhone |
| Internet radio app | Pandora |
| Premium brand | Alpine |
| Antenna type | diversity, mast |
| Total speakers | 13 |
| Radio data system | |
| Speed sensitive volume control | |
| Watts | 506 |
| Satellite radio | SiriusXM |
Telematics
| Electronic messaging assistance | with read function, voice operated |
| Wi-Fi | hotspot |
| Smart device app function | vehicle location, maintenance status, lock operation, horn/light operation, engine start/cabin preconditioning, security event/collision alert |
| Driver assistance app | roadside assistance |
| Smart device app compatibility | SiriusXM Guardian, Chrysler Connect |
| Navigation data | send destination to vehicle, real time traffic |
| Navigation app | TomTom |
| Navigation system | over-the-air map updates (OTA), hard drive, touch screen display, voice operated |
| Wireless data link | Bluetooth |
| Hands-free phone call integration | voice operated |
In Car Entertainment
| Infotainment | Uconnect |
| Connected in-car apps | SiriusXM Travel Link, Google POIs, Google search, Amazon Alexa |
| Infotainment screen size | 10.1 in. |
| Smartphone integration | wireless Apple CarPlay, wireless Android Auto |
Exterior
Roof
| Moonroof / Sunroof | tilt/slide, power panoramic, power sunshade, one-touch open/close, anti-trapping |
| OEM roof height | undefined |
| Roof rails | black |
| Roof rack crossbars | black |
Exterior Features
| Active grille shutters | |
| Front bumper color | chrome accents, body-color |
| Exhaust | hidden |
| Rear trunk/liftgate | sensor-activated, liftgate, power operated |
| Side door type | dual power sliding |
| Mirror color | black |
| Door handle color | body-color |
| Rear spoiler | roofline |
| Rear spoiler color | body-color |
| Grille color | black surround, black |
| Rear bumper color | body-color |
| Rocker panel color | body-color |
| Window trim | black |
| License plate bracket | front |
Lights
| Daytime running lights | LED |
| Front fog lights | LED |
| Taillights | LED |
| Headlights | auto high beam dimmer, LED, wiper activated, auto delay off, auto on/off |
| Exterior entry lights | puddle lamps, approach lamps |
Windows
| Laminated glass | acoustic front side, acoustic windshield |
| Rear wiper | intermittent, with washer |
| Liftgate window | fixed |
| Window defogger | rear |
| Front wipers | speed sensitive, variable intermittent, rain sensing |
| Power windows | safety reverse |
| Rear privacy glass | |
| Solar-tinted glass |
Tires and Rims
| Tire type | all season |
| Tire Pressure Monitoring System | |
| Run flat tires | puncture sealing compound with electric compressor |
| Wheels | painted aluminum alloy |
Interior
Seatbelts
| Emergency locking retractors | third row, rear, front |
| Seatbelt pretensioners | front |
| Seatbelt warning sensor | front |
| Third row seatbelts | 3-point |
| Rear seatbelts | 3-point |
| Front seatbelts | 3-point |
Seats
| Upholstery accents | contrast stitching, perforated |
| Driver seat power adjustments | height, 8, 4-way power lumbar, reclining |
| Passenger seat power adjustments | height, 8, lumbar, reclining |
| Third row headrests | foldable, 3 |
| Driver seat | ventilated, heated |
| Passenger seat | heated, ventilated |
| Rear headrests | 2, foldable |
| Front headrests | 2, adjustable |
| Third row seat type | 40-60 split bench |
| Front seat type | bucket |
| Upholstery | premium leather |
| Rear seat type | captains chairs |
| Rear seat manual adjustments | reclining |
| Third row seat folding | fold flat into floor, split |
| Rear seat | heated |
| Rear seat folding | fold flat into floor |
Steering
| Turns lock-to-lock | 3.1 |
| Steering ratio | 16.2 |
Mechanical
Engine
| Auto start/stop | |
| Battery | AGM, maintenance-free |
| Battery rating | 650 CCA |
| Battery saver | |
| Auxiliary oil cooler | |
| Emissions | 50 state |
| Alternator | 220 amps |
Brakes
| Rear brake type | disc |
| Front brake width | 1.1 |
| Brake drying | |
| Rear brake diameter | 13.0 |
| Rear brake width | 0.47 |
| Front brake diameter | 13.0 |
| Emergency braking preparation | |
| Front brake type | ventilated disc |
| Braking assist | |
| Electronic brakeforce distribution | |
| ABS | 4-wheel |
| Power brakes | |
| Electronic parking brake | auto off |
Suspension
| Front suspension classification | independent |
| Rear suspension classification | semi-independent |
| Front struts | MacPherson |
| Rear suspension type | torsion beam |
| Rear spring type | coil |
| Front stabilizer bar | |
| Front spring type | coil |
| Front suspension type | lower control arms |
| Tuned suspension | touring |
| Rear shock type | twin-tube gas |
| Front shock type | gas |
Stability and Traction
| Stability control | |
| Traction control | |
| Hill holder control | |
| Roll stability control |
Drivetrain
| Axle ratio | 3.25 |
Towing and Hauling
| Auxiliary transmission fluid cooler |
Specs
Specs
Drive Type
| Drive Type | FWD |
Seating
| Standard Seating | 7 |
| Max Seating | 7 |
| Head Room (front) | 38.4 in |
| Head Room (rear) | 38 in |
| Hip Room (front) | 59 in |
| Hip Room (rear) | 64.8 in |
| Shoulder Room (front) | 63.8 in |
| Shoulder Room (rear) | 63 in |
| Leg Room (front) | 41.1 in |
| Leg Room (rear) | 39 in |
| Seating Rows | 3 |
| Head Room (third row) | 38.7 in |
| Hip Room (third row) | 49.5 in |
| Shoulder Room (third row) | 61.2 in |
| Leg Room (third row) | 36.5 in |
Measurements of Size & Shape
| Length | 204.3 in |
| Width | 90.4 in |
| Width (without mirrors) | 79.6 in |
| Height | 69.9 in |
| Wheelbase | 121.6 in |
| Ground Clearance | 5.1 in |
| Angle of Approach | 14 degrees |
| Angle of Departure | 18.7 degrees |
| Track Width (front) | 68.3 in |
| Track Width (rear) | 68.3 in |
| Break-over Angle | 12.5 degrees |
Measurements of Weight
| Gross Vehicle Weight Rating | 6055 lbs |
| Gross Vehicle Weight Range | 6001-7000 lbs |
| Curb Weight | 4521 lbs |
| Max Towing Capacity | 3600 lbs |
Truck Specifications
| Max Payload | 1534 lbs |
Interior Dimensions
| Cargo Volume | 32.3 cu ft |
| Interior Volume | 197.3 cu ft |
| Passenger Volume | 165.0 cu ft |
| Cargo Volume (rear seats down) | 140.5 cu ft |
| Cargo Volume (third row down) | 87.5 cu ft |
Performance Specifications
| Turning Circle | 39.7 ft |
Fuel Tanks
| Fuel Capacity | 19.0 Gallons |
Wheels and Tires
| Front Tire Type | 245/50R20 |
| Front Wheel Diameter | 20.0 x 7.5 in |
| Rear Tire Type | 245/50R20 |
| Rear Wheel Diameter | 20.0 x 7.5 in |
Packages
3 Packages Available
Includes vehicle with standard engine and transmission.
Includes dual 10-in. seatback touch-screen monitors, high-definition multimedia interface, Amazon Fire TV built-in, Blu-Ray DVD player with USB port, 3-channel video remote control, video USB port, HDMI inputs, FamCam interior camera, Harman Kardon 19 speaker audio system with subwoofer and 760 watt amplifier, integrated active noise cancellation, hands-free sliding doors, 115V auxiliary power outlet, Stow 'n Vac integrated vacuum cleaner, power folding 3rd row seat, and 3rd row remote headrest dumping.
Includes all-weather Stow n' Go floor mats, all-weather cargo floor mats, bright door sills, cargo area liner, and rear cargo bin Stow n' Go storage.
Green Score
EPA Green Score
( California LEV-III SULEV30
?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)
| Fuel Type | Gasoline |
|
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
|
6
1
6
|
|
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
|
5
1
5
|
|
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
|
N/A |
EPA Green Score
( Federal Tier 3 Bin 30
?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)
| Fuel Type | Gasoline |
|
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
|
6
1
6
|
|
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
|
5
1
5
|
|
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
|
N/A |
Crash-Test Ratings
2025 Chrysler Pacifica PV FWD
| Overall |
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| Front Crash Overall |
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| Front Crash Driver |
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| Front Crash Passenger |
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| Side Crash Overall |
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| Side Barrier Overall |
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| Side Barrier Driver |
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| Side Barrier Passenger |
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| Side Pole Driver |
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| Side Combined Front |
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| Side Combined Rear |
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| Rollover |
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Awards
Dealership Information
Current Inventory
There are currently no 2025 Chrysler Pacifica Limited 4dr Mini-Van for Sale in inventory
Disclaimer
Price valid until midnight tonight. Price(s) include(s) all costs to be paid by a consumer, except for licensing costs, registration fees, and taxes. Offer valid on cash sales with no trade-in. IN ADDITION, TO QUALIFY FOR INTERNET PRICING AN APPOINTMENT MUST BE SCHEDULED AND KEPT WITH OUR INTERNET CENTER AND A PRINTED COPY OF THE PUBLISHED PRICE MUST BE PRESENTED IN PERSON TO A SALES REPRESENTATIVE. INTERNET PRICING CANNOT BE USED IN CONJUNCTION WITH ANY OTHER PRICING OR ADVERTISEMENT.
Pricing provided may vary significantly between website and dealer as a result of supply chain constraints. Pricing shown is non-binding and does not constitute an offer. Contact your dealer for updated vehicle pricing.
Testimonials
Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice
“ If you’re shopping here, I highly recommend asking for Kirsten, especially if you’re a woman shopping for a car on your own. She is truly heaven-sent—kind, patient, and never makes you feel pressured. She takes the time to understand what you’re looking for and works hard to make sure you drive away in a car you genuinely love instead of trying to put you in just any vehicle. I also recommend Chris, the finance manager. He does everything he can to help you and works hard to find the best financing options possible. These are the two people I definitely recommend working with when purchasing a vehicle. If you stop by, ask for Kirsten and let her know I sent you! ”
“ Dean and Jack are the absolute best. I’ve been dealing with them for 15 years. They always take great care of me. I would never go anywhere else. ”
“ stan at mt ephraim dodge was absolutely amazing....he addressed all my issues & restored my faith in car salesmen .... thank u !!! ”
“ Stanley and Nate helped me everytime I came took me a couple tries but I got the vehicle I wanted. ”
“ Nate and stan help me get into a great m5 for an ok price but I got a good deal on my triad in good stuff ”
“ Had a very good experience. Took their time and answered all my questions. Ask for George Earussi and Jack Czuba ”
“ Chris did a great job from start to finish, was helpful and knowledgeable. ”
“ Jack was absolutely amazing to work with! He was friendly, professional, and incredibly helpful throughout the entire car buying process. He took the time to answer all of my questions, explained everything clearly, and made the experience smooth and stress free. I never felt pressured, and I truly appreciated his honesty and patience. If you’re looking for outstanding customer service, I highly recommend asking for Jack. Thank you for making this such a great experience. ”
Very professional and got me exactly what I asked for.
“ Very professional and got me exactly what I asked for. They were very helpful and answered all my questions ”
“ As usual when you walk into a dealership, you always walk in just to ask a few questions. I was taking delivery of a Honda Accord the next day but thrn realized, I don't want a Honda Accord. Jack and I met, test drove and chatted numbers for an hr or 2. The math wasnt mathin and I started walking out. I, literally, hand my hand on the door to leave when we finally agreed on some numbers. Next day, I drove away in what you see..2026 1500 Tradesman, lease, with excellent terms. Everyone was a stand up dude that will work with you. Nothing is cheap anymore or even reasonable. If you dont manage your expectations, you'll get nothing but disappointment. ”
“ My sales men stan was very helpful in getting me in my used car and will recommend him to the family ”
“ Jack was an awesome salesman he was determined to get us a car of our choice at the best rate possible we were impressed to see how much he went out of his way to do this for us . So we left over pleased with our Dodge Durango 🥰 ”
“ I had a great experience dealing with this dealership. The salesman was very professional, courteous kind, and answered all my questions. I did not come away, confused and unsure about the car that I chose to purchase. I will highly recommend this dealership to my family and friends the salesman named Jack was very kind and very patient. He did not rush or try to sell me something real fast without giving me all my options. He explained everything to me thoroughly so that I could understand before making my decision for the card that I wanted. ”
“ Paul was amazing from start to finish he went over all options with me, made sure I understood and was comfortable with my decision and walked me through the entire process. 10 out of 10 recommend going to see Paul at Mr Ephraim ”
“ We just leased a new Ram. We worked with Paul. He was great from the beginning. Service and communication was quick. No one was a “pushy” salesman which is so appreciated. Nothing worse than feeling rushed or forced into something. He’s upfront about everything. We would highly recommend Paul and the dealership. ”
“ chris was amazing got me in my brand new BMW would recommend him to anyone ”
“ Great customer service from Ashton from start to finish. If you are looking for a sales guy request him. Cam and Albert also did a great job working an amazing deal out for my new vehicle. ”
“ Jack CZUBA was a big help ”
“ My car broke down at the Wawa next door to this dealership & my salesman George Earussi asked if he could help. Long story short he got me into a 2020 Jeep a couple hours later from a trade in, credit & $500! Shoutout to the finance guy (I forget his name) for making it work out! Goes to show they are working here ! Go talk to George tell him Ciani sent you!! ”
“ Awesome group of folks up here, Chris got me hooked up with the car I was looking for with the price I wanted. Deal went smoothly and the car drives great. Will do business again in the future!! ”
“ I came in and was greeted by smiles. Everyone was so nice and helpful but none more than Jake. If you are looking for a new car, go see him. He was patient, kind and very respectful. He listened to me and worked with me until I found the car that was prefect for me. Cam and Chris with financing, provided me with timely assistance and were very helpful and funny. Looking for a new car, it’s a no brainer for me. Come here and see Jake! ”
“ My man John czuba was very nice him and his boss made me and my wife very happy to help 😀 us get this vehicle his laugh made me and my wife very comfortable his the best sell. Man I ever experienced ”
“ Best car buying experience ever. Ashton was my salesmen he got it done for me man! If you need anything at all he’s your guy to go to, he gets things done very professionally! I’m very happy and blessed! ”
“ Good experience ”
“ Good expiriance and respectfull employees. Thanks Jack ”
I have been using your service center since I bought my
“ I have been using your service center since I bought my Caravan in 2011. During this time I have had good service ”
“ Stan was great ”
“ Great service. In and out quick while correcting a recall and preventive service. Cannot ask for more! ”
“ Chris was amazing got me in my brand new 2026 charger would recommend him to anyone ”
Information, updates and work are good.
“ Information, updates and work are good. Trying to connect to make an appointment: bad. 'Live' text contact a joke. Web page appointment page pretty much useless - person's email contact apparently doesn't work there any more. Calls to the dealership were transferred to the service area but it took two attempts and multiple days to get a call back. ”
“ I want to salute Mike Joyce in the service department , it's easy to rate a business when everything goes right ...but the true testament comes when some things go wrong . They stepped up and addressed my issue , admirable to say the least . No attitude , no finger pointing , they just made it right . ”
Phenomenal My experience at Mt Ephraim Dodge was nothing
“ Phenomenal My experience at Mt Ephraim Dodge was nothing short of perfect I have purchased 10 vehicles from this dealership ”
The maintenance was done in one day The parts was
“ The maintenance was done in one day The parts was ordered. The service was done only in one day. ”
Had appointment for oil change and new wipers but still
“ Had appointment for oil change and new wipers but still took two hours to complete. Also few days later I noticed oil on my driveway. The filter was tight but had to wipe the oil off from the area where it was drained. ”
“ Absolutely horrible. I strongly suggest you do not do business with them. My wife and I bought a ram and Durango from them the same day. Ever since then non stop issues especially with my wife’s 2022 Durango. It’s currently in the shop for another blown head gasket. To make matters worse their customer service is absolutely horrible and they take forever to do the repairs. I even had to wait 2 hours for them to do an oil change when I had an 8am appointment on a Saturday morning, which is the earliest appointment they have available. Worst experience I’ve ever had buying a car. DO NOT DO BUSINESS WITH THEM. YOU'VE BEEN WARNED!! ”
“ They are horrible they lie about everything and tell you anything to sell you a car they don’t answer questions properly management is absolutely no help at all when calling in they put you on hold to transfer you to another person for more lies and they sold me a vehicle with no license that tells you how irresponsible they are … ”
Check-in person at service was unfriendly and clearly
“ Check-in person at service was unfriendly and clearly working on lots of things and I was unimportant. The cashier basically tossed the keys at us through the window and used no courtesy words, for example: please and thank you. Common courtesy for a customer of the very 10 years. ”
Check-in person at service was unfriendly and clearly
“ Check-in person at service was unfriendly and clearly working on lots of things and I was unimportant. The cashier basically tossed the keys at us through the window and used no courtesy words, for example: please and thank you. Common courtesy for a customer of the very 10 years. ”
“ My 2021 Jeep Grand Cherokee has been sitting at Mt. Ephraim Jeep since May 26, 2026, and I am still no closer to getting clear answers about what is actually wrong with my vehicle. The dealership has informed me that I need a new engine due to what they claim is negligent maintenance, yet they have not provided the diagnostic trouble codes that were present when the vehicle arrived, explained whether a specific mechanical failure occurred, or identified the actual root cause of the issue. Instead, they are relying solely on the presence of sludge to deny warranty consideration. What is especially concerning is that they have refused to perform or submit an oil analysis, despite having an oil sample available. An oil analysis could help determine whether contamination, a mechanical failure, or another issue contributed to the engine condition. They have also refused to submit the claim to warranty for review, even though my factory warranty expires in just a few days. Communication has been extremely frustrating throughout this process. Nick has been difficult to work with and has not provided the information needed to understand or evaluate the diagnosis. The only way we have been able to get updates has been through my husband speaking with Mike in person at the dealership. I understand that warranty claims sometimes require extensive investigation, but after more than a month, I would expect a thorough diagnosis, transparency regarding the findings, and a willingness to provide supporting evidence before recommending a complete engine replacement and denying warranty coverage. I have also requested that the dealership contact Stellantis and request a factory field technician to inspect the vehicle. Given the lack of a clear root cause diagnosis and the severity of recommending a complete engine replacement, I believe an independent review by a Stellantis field engineer is warranted. Unfortunately, this request has not been acted upon. Instead of thoroughly investigating what actually caused the failure, the dealership appears focused solely on attributing the issue to maintenance without providing the evidence necessary to support that conclusion. Based on my experience, I DO NOT recommend this dealership's service department. ”
My 2021 Jeep Grand Cherokee has been sitting at Mt.
“ My 2021 Jeep Grand Cherokee has been sitting at Mt. Ephraim Jeep since May 26, 2026, and I am still no closer to getting clear answers about what is actually wrong with my vehicle. The dealership has informed me that I need a new engine due to what they claim is negligent maintenance, yet they have not provided the diagnostic trouble codes that were present when the vehicle arrived, explained whether a specific mechanical failure occurred, or identified the actual root cause of the issue. Instead, they are relying solely on the presence of sludge to deny warranty consideration. What is especially concerning is that they have refused to perform or submit an oil analysis, despite having an oil sample available. An oil analysis could help determine whether contamination, a mechanical failure, or another issue contributed to the engine condition. They have also refused to submit the claim to warranty for review, even though my factory warranty expires in just a few days. Communication has been extremely frustrating throughout this process. Nick has been difficult to work with and has not provided the information needed to understand or evaluate the diagnosis. The only way we have been able to get updates has been through my husband speaking with Mike in person at the dealership. I understand that warranty claims sometimes require extensive investigation, but after more than a month, I would expect a thorough diagnosis, transparency regarding the findings, and a willingness to provide supporting evidence before recommending a complete engine replacement and denying warranty coverage. I have also requested that the dealership contact Stellantis and request a factory field technician to inspect the vehicle. Given the lack of a clear root-cause diagnosis and the severity of recommending a complete engine replacement, I believe an independent review by a Stellantis field engineer is warranted. Unfortunately, this request has not been acted upon. Instead of thoroughly investigating what actually caused the failure, the dealership appears focused solely on attributing the issue to maintenance without providing the evidence necessary to support that conclusion. Based on my experience, I DO NOT recommend this dealership's service department. ”
“ Terrible Customer Service. Was Sold a Vehicle that had a bad Inspection Sticker, from a Sales Rep who left DRUGS in my car, & harassed me for months. I’ve now spent a lot of money out of my pocket for repairs that wouldn’t have went bad in 1yrs time, purchased 1yr ago, so it was sold to me with over $2500 worth of work! I called and manager said I didn’t buy the extended warranty (couldn’t afford a higher payment) so basically everything is on me, regardless of the vehicle being sold to me like that. Mind you I’m not a first time customer, I’ve bought other vehicles in years past at this location. I am beyond disgusted & disappointed in management to look into this further, or advise me on what to do. But no, just told “It’s on you” ”
My car has been in for service four times now?
“ My car has been in for service four times now? Three or four times and the initial work still isn't done. ”
I HAVE NO PROBLEM WITH SERVICE.
“ I HAVE NO PROBLEM WITH SERVICE. BUT YOUR 2026 DODGE CHARGER SUCKS. i BOUGHT 2 AND BOTH HAD A BAD TRANSMISSION. SO YOU ARE NOT GETTING A THIRD CHANCE WITH ME, .NO MORE DODGES EVER!!!! I HAD TO PAY FOR TOWING TWICE. I NOW DRIVE A NISSAN, ”
“ If I could give zero stars, I would. My experience with this dealership was extremely disappointing, and I would strongly encourage potential buyers to proceed with caution. I initially visited the dealership after receiving letters stating that I could trade in my existing vehicle and loan for a newer car. After selecting a vehicle, I completed and signed all of the paperwork related to the financing and trade-in. The dealership allowed me to leave with the new vehicle, kept my trade-in, took possession of the keys, and instructed me to remove my license plates. I was told I would need to return the following Wednesday because the loan process could not be completed late on a Friday evening. When I returned on Monday, I was informed that the deal was still being processed. On Wednesday, I had to redo the entire transaction and specifically confirmed that my trade-in was still included in the agreement before signing the paperwork again. During the process, I also asked about GAP insurance. I was initially told that I would need to purchase it through my personal auto insurance company. When I explained that my insurance provider had already informed me that GAP coverage is typically offered through the dealership, I received conflicting information. Eventually, I was told that the dealership had added GAP coverage to my deal. A few days later, I received a phone call informing me that my trade-in was not actually part of the transaction and that I needed to come retrieve my old vehicle. As a result, I was left responsible for two separate car loans instead of the single loan I was expecting after completing the trade-in. Additionally, the dealership claimed that repairs and detailing had been completed on the vehicle before delivery. However, the new bumper already had scratches, and the vehicle still had noticeable odors and dust. I ultimately had to pay for a professional detailing service myself. To make matters worse, nearly a month later, I was informed that the dealership still does not have the title for the vehicle I purchased. I am currently driving with an expired temporary tag in Pennsylvania, and the dealership has offered little assistance. I was told they are waiting for the title from the bank and was provided with a letter to show law enforcement if I am stopped. Expecting police officers to call the dealership during a traffic stop is unrealistic and does not resolve the issue. Overall, this experience has been frustrating, stressful, and unprofessional from start to finish. Based on my experience, I would strongly advise anyone considering purchasing a vehicle from this dealership to do their research and exercise caution. ”
The buying process was fine, but following up to get.
“ The buying process was fine, but following up to get. My tags has been a nightmare. The temporary tax have already expired. I have called you guys more than 5 times about it. And still no tags. Your customer service is horrible. ”
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